Privacy Policy

Privacy Policy and Terms and Condition of Use of Personal Data

The company Brati Ritoša d.o.o., Šime Kurelića 20/3, Pazin, Personal Identification Number /OIB/: 82487963656, wholesale, production and distribution of a wide range of products, as part of its business activities collects and processes the personal data of customers, suppliers and other potential partners, respecting all relevant laws and regulations.

Our company treats the protection of privacy as a priority, therefore please read this information carefully.

This Privacy Policy applies to the confidentiality of personal data collected in the process of becoming a partner of the company through the website The company brati Ritoša d.o.o., as the provider of the services of the website, adheres to the regulations that are in force with the aim of protecting the privacy of its users, in particular to the General Data Protection Regulation of the EU. Users of the website are instructed to read the content of this site in its entirety in order to understand what data the company Brati Ritoša d.o.o. collects and processes, for what purpose, on the basis of which legal grounds, with whom it shares them and why, what safeguards it implements, and what rights the users have in relation to access to personal data, rectification, erasure and right to object. Any user who has any questions about personal data can send an e-mail to By accepting this Privacy Policy by clicking send after entering personal data for registration on the website, the user confirms that they have read, understood, and agree to the processing of personal data as set forth by this statement.

What kind of personal data is collected and processed by the company Brati Ritoša d.o.o. through the website ?  

When visiting the site, the user of the website has the opportunity to send an inquiry, that is, become one of the satisfied customers of the company. In order for the user to send an inquiry or become a customer of the company, Brati Ritoša d.o.o., i.e. the website, will request certain information about the user such as first and last name, address (including city/town and postcode), e-mail address, phone number, date of birth, Personal Identification Number /OIB/ or similar. After the user has entered the requested data, they can press 'Send ', which will send the entered data to the company's official e-mail. The user is the one who decides whether to supply their personal data or not. If the user does not provide the mandatory data required by the company, sending the data will not be technically feasible.  In addition to this data, data from the user's computer is automatically collected, which may include the IP address, and there are also situations where other types of data are automatically collected, such as the date and time of access to the, information about the hardware, software, or Internet browser used, as well as information about the computer's operating system, application version and language settings. Information about clicks and pages that are displayed can also be collected. It is possible for the user to find themselves in photos of  various landscapes, places, streets and people. If the user believes that such photos should not be on the company's website, they must contact us at and we will remove the photo(s) featuring the user as soon as possible.

If the user believes that certain elements or contents of the site violate their copyright, they must contact the company at e-mail The request will be considered as soon as possible, and such content will be removed if the complaint is founded.

For what purpose does the company Brati Ritoša d.o.o. collect and process personal data?  

The company Brati Ritoša d.o.o. collects and processes the personal data of users who apply as potential partners, i.e. customers of the company, all in order for the user to achieve the benefits provided by such a relationship.

The company Brati Ritoša d.o.o. does not collect data about children. If such data is transferred without the consent of the parents or guardians of children under the age of 18, they will be removed without delay. 

What is the legal basis for the processing of personal data?  

By entering their personal data and confirming the acceptance of this Privacy Policy and Terms and Condition of Use of Personal Data (by clicking ),  the User enters into a contractual relationship, and therefore the processing of such personal data is lawful because actions are taken at the request of the user towards the aim of becoming a partner of the company.  In this manner, the user gives consent to the processing of their personal data. The user may withdraw their consent at any time by sending a notification to the official e-mail address

Who does Brati Ritoša d.o.o. share personal data with?  

The company Brati Ritoša d.o.o. will not share the personal data of users with third parties, except in situations where the regulations in force require it. The user’s personal data may be shared when the stakeholders in the organisation of certain events require it for security reasons.

Retention period of the personal data 

The company Brati Ritoša d.o.o. stores the personal data submitted in the requests sent by the users of the website for the period until the purpose of processing is achieved, which is the period until the user's request has been successfully received or the user has become a customer of the company.

Access and rectification of personal data  

The user may request and receive complete information about the personal data that have been stored, as well as the rectification of this data by sending an e-mail to

Erasure of personal data (right to be forgotten)  

The user has the right to, at any time, request the erasure of personal data (the right to be forgotten). The user can do so by sending a request to the e-mail address, and the data will be erased within thirty days. 

Right to object  

If, despite all measures taken to protect personal data, the user believes that they have grounds to object, they must contact us at The user is entitled to send a report to the supervisory authority of the Croatian Personal Data Protection Agency.

Security measures for the protection of personal data  

At Brati Ritoša d.o.o., we take data protection very seriously and apply a number of precautions in order to ensure that personal data is protected. Unfortunately, no data transfer over the Internet or any wireless network can be 100% safe. As a consequence, although the company implements reasonable safeguards to protect data, it cannot guarantee the protection of any information transmitted to or from the website and is not responsible for the actions of any third party receiving such information.

Amendments to the Privacy Policy  

This Privacy Policy and Terms and Conditions of Use of Personal Data may be modified by the company Brati Ritoša d.o.o. at any time by publishing the amended text of the Privacy Policy on the website The Company invites users to periodically review this Privacy Policy for possible changes. If a user disagrees with this Privacy Policy, we instruct them to leave and not access or use the website Amendments of the Privacy Policy and Terms of Use of Personal Data shall take effect immediately after their publication on the website It shall be implied that the user, by continuing to use the website after the amendments enter into force, confirms and accepts the revised Privacy Policy and the Terms and Conditions of Use of Personal Data. 

Cookie Policy

What is a cookie?

A cookie is a piece of data that is stored on a user’s computer by the website that the user is visiting. Typically, it saves settings and website settings, such as your preferred language or address. Later, when the user opens the same website again, the Internet browser sends back cookies belonging to that site. This allows the site to display personalised information.

Cookies can store a wide range of information, including personal data (such as personal name or e-mail address). However, this information can only be saved if this option is explicitly enabled, because websites cannot gain access to information that has not been given to them and cannot access other files on the user's computer. Default cookie saving and sending activities are not visible to users. However, the user can change the settings of their Internet browser to independently choose whether to approve or reject requests for saving cookies, and they can also automatically delete saved cookies and other settings when closing the Internet browser.

How do I set my cookie settings?

By editing cookie settings, the user decides whether to allow them to be stored on their computer. As mentioned above, cookie settings can be managed and adjusted through the Internet browser. Some settings may also depend on the device by which the user accesses the Internet (desktop computer, tablet or mobile phone), and not all of them are available in English. If the user disables cookies, they will not be able to use some of the functionalities on the website

What are session cookies?

Session cookies are cookies that are removed from the computer after the Internet browser is closed. Websites use them to store temporary data. 

What are persistent cookies?

Persistent cookies are cookies that remain on your computer after the Internet browser is closed.  Websites use them to store data, such as login username and password, so that the user does not have to log in on every visit to a particular site. Persistent cookies will remain on your computer for days or months, and some even for years.

What are first-party cookies?

First-party cookies come from sites viewed by the user, and they can be temporary or permanent. Websites use them to store data that will be used again on the user’s next visit to this website. 

What are third-party cookies?

Third-party cookies come from the content on other sites, for example advertisements located on the site you are currently viewing. By using these cookies, websites can monitor use of the Internet for marketing purposes.

Does use cookies?

The website uses cookies, with the primary goal of improving user experience of the website. 

What kind of cookies does use and why?

Session cookies are temporary cookies that expire (and are automatically deleted) when the user closes their Internet browser. They are used to provide access to content on the website

Persistent cookies usually have an expiration date far in the future and will remain in the user's browser until they expire or until they are manually deleted. The website uses persistent cookies for functionalities such as memorising that the user has filled in the login fields, which makes it easier for registered users to use the website Persistent cookies are also used in order to gain a better understanding of user’s habits and accordingly improve our website. This information is anonymous, individual user data are not visible.

Does have third-party cookies?

Several external services are used that store limited cookies on the user’s device. These cookies are set for the normal functioning of certain features that make it easier for users to access content, as well as share content with other online services.

Measurement of website traffic

The website uses Google Analytics, a web analysis service provided by Google, Inc. The information generated by the cookie about the use of the website (including the IP address of the user) will be transferred to Google and stored on remote servers. Google will use this information for the purpose of evaluating website use, compiling reports on website activity for website operators and providing other services related to website activity and internet use. Google may also transfer this information to third parties if required by law or if such third parties process data on behalf of Google. Google will not link the user's IP address to other data Google possesses. Further information about Google's privacy policy can be obtained at